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YAD Return Policy: A Seamless Experience

At YAD, every piece we create carries a story—crafted with unmatched attention to detail and imbued with exclusivity. While we strive for perfection in every order, we understand that unique circumstances may arise. Our return policy has been meticulously designed to reflect our commitment to excellence and to ensure a seamless, sophisticated experience for our clients.


The Art of Returning

  1. Eligibility for Return:
    Returns are accepted within 14 days of delivery. To preserve the integrity of our collections, returned items must remain in pristine, original condition—unworn, unaltered, and with all tags and packaging intact.

  2. Special Note for Limited Editions:
    Many of our creations are produced in limited quantities. For this reason, every returned item undergoes a detailed quality inspection. Items showing signs of wear or damage cannot be accepted.

  3. Exclusions:
    Custom or personalized pieces, tailored exclusively for you, are non-returnable due to their bespoke nature.


Our Process, Tailored for You

  1. Initiate Your Return:
    Begin by reaching out to us at info@yadfashionhouse.com with your order number and a brief description of the reason for return. Our team will respond promptly to guide you.

  2. Shipping with Care:
    Once your return is approved, detailed shipping instructions will be provided. Please ensure the item is carefully packaged, reflecting the care with which it was delivered to you. Return shipping fees are borne by the customer.

  3. Review & Resolution:
    Upon receiving your item, our quality assurance experts will conduct a thorough review. If approved, your refund will be processed to your original payment method within 10 business days.


Exchanges & International Returns

  • Exchanges:
    We do not offer exchanges at this time. Should you wish to select another item, we recommend completing a return and placing a new order.

  • For Our International Clients:
    Cross-border returns may require additional handling due to varying customs processes. We will work closely with you to ensure smooth processing.


A Reflection of Elegance

YAD is more than a brand—it is a statement. We are here to ensure your journey with us is as effortless and refined as our designs. Should you have any questions, we are always available to assist you with grace and professionalism.